Focus on customer satisfaction

Customers

Creating and maintaining customer’s records is fast and reliable. All data like parts invoices, rentals, sublets or technicians involved in the repair process are always linked back to the customer. Data is always at your fingertips.

Quick and effortless data lookup – locate records using ANY criteria: customer’s last name, phone numbers, license plate, claim number, serial number, vehicle year, make or model – or virtually any other piece of information.

Preview data on screen, print, fax or email – virtually any document (repair order, final invoice, estimate, receipts for payment received etc.) can be previewed on screen, printed by a printer (laser, inkjet or color), faxed directly to the customer from the system or emailed.

Customer retention and follow up system – customer retention is taken to new heights. Create personalized estimate follow up letters such as “Thank you” letters. Use the existing customer database to market your shop efficiently.

Body shop oriented scheduling system – schedule your jobs according to productive hours available, see capacity as well as number of courtesy car requirements (Rental car, Courtesy car, no car needed) at a glance. Print clear and concise reports for the date range specified. Flag any missed appointments for a follow-up; never lose a job again.

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