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New ICBC system requirements

You may have received an email from ICBC regarding the minimum system requirements as of April 8 2014. As of that date any computers running Windows XP do NOT meet those requirements. Microsoft has stopped supporting this operating system and as such it represents a potential security risk.
In cooperation with Microsoft and Intel we are able to offer a $50.00 rebate redeemable towards the purchase of a new computer and a $20.00 rebate towards upgrading your existing hardware to Windows 7. Both rebates expire May 4 2014 and are subject to certain conditions.
To order a new computer or to receive more details please call 604-839-3431

Comments or question are welcome, your input is very valuable!


April 1, 2013 System update is available

The system update for is available for download. Please be aware that there are 2 separate downloads obtainable, one for SYNERGY users, the other one for the ImEX Shop Management System. Make sure to download the correct update version, if in doubt contact the tech support.
SYNERGY update is available here.
ImEX Shop Management System update is available here.

ImEX System Toolbox available for download

 

A small yet convenient application can be downloaded as of September 29 2012. The ImEX Toolbox will automate access to the most used system utilities: Network re-connect, Rescue site access, Un-locking utility and the SAS module. It is a self-installing and consumes virtually no system resources. Enjoy!

ImEX GlassConnect is ready for release

 

We are pleased to announce the release of a new product – “ImEX GlassConnect”. ImEX GlassConnect is a seamless integration between ICBC’s “Glass Web Express” and the ImEX Shop Management System. Read more...

Repair planning module is available for the Production Schedule

 

A module allowing for more accurate repair planning has been developed and is ready for general distribution. Read more...

The AccessPoint update to address the changed file structure within Audatex estimating systems is available for download as a self-installing file. Read more...

Many system users intend to send holiday wishes to their customers. There is an ImeEX module available that can make this process quite easy. Read more...

We have released a system update to address the tough new "Excessive speeding" laws implemented in B.C. as of September 20, 2010. The update consists of two files that can be downloaded from here. Both files have to be downloaded to every computer on the network. Also, on the courtesy car print menu you have to define the amount of the administration fee and the amount you wish to charge for loss of use of the TSV. Defined values must be saved on each computer by clicking the "Save" icon next to the appropriate fields. Please call with any questions.

Due to overwhelming demand from repair facilities, the wireless digital imaging is now available as a standalone application.  Previously, this cutting edge yet cost effective technology was available only as part of the ImEX Shop management system. It allows the user to transfer the digital images taken with a digital camera to be transferred to the shop’s computer network and link them with the proper estimate and or/or the insurance company. All this can be accomplished by using our proprietary IIS technology combined with bar-coding. The process saves the user significant amount of time and expedites the repair process. Read more...


Videos explaining the On-Line Repair status function can be viewed Read more...

ORS is a web-based repair management application. It enables the customer to view the repair status of their vehicle online, 24 hours a day. It empowers the customer with a dynamic real time application to track the progress of repairs to their vehicles.It's also a unique customer service tool. Additionally, it's a powerful marketing and advertising tool that can be used in your local marketing efforts. Read more...

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